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  • ALL ORDERS CAN BE PICKED UP AT MIDTOWN & EAST VILLAGE STORE

Tropical - Gift Box

  • $99.00
  • $122.00
To ensure your enjoyment:
  • Please place shipping orders at least 5 days in advance by 12:00 PM EST
  • Deliveries are only made Tuesday thru Friday.
  • Cakes should be ordered to arrive at their destination address at least 3 to 7 days prior to the scheduled serve date. For example, if you plan to serve the cake on the 17th, your order should arrive the 14th or earlier.
  • Cakes arrive frozen and should be stored in the freezer after arrival. You may keep the cake frozen for up to two (2) months. Please defrost the cake in the refrigerator for twelve (12) hours before serving. Please consume within two (2) days after defrosting. Do not re-freeze a defrosted cake.
  • Confirmation and tracking number will be sent to the email entered into the shipping address field at least one (1) to two (2) days prior to the scheduled delivery date. Please allow 24 hours for the tracking number to update.
Description

This Box Contains:

  • 1 x 8" Calamansi & Passionfruit Cake
  • 1 x Jar Vietnamese Coffee Cookie
  • 1 x Jar Pandan Cookie
  • 1 x Jar Thai Tea Cookie
  • 1 x 6 oz Jar Sambal
  • 4 pk Tempeh Protein Chip Sampler
  • 6 pc Candle Set
  • Happy Birthday Topper
  • Lady Wong Cooler Bag

Cakes should be stored in the freezer upon arrival and may be stored for up to 2 months. One day prior to serving, move the cake to the refrigerator to allow time to defrost. Once defrosted, cakes may be stored in the refrigerator for up to 2 days. We advise selecting a delivery date at least 3 days in advance of your planned event date.

Once removed from freezer:

  • Keep Refrigerated: Keep the cake refrigerated at 0 - 4°C / 32°-39°F immediately upon receiving and until you're ready to serve. Do not freeze.
  • Serve Chilled: The best serving temperature is between 10°C / 50°F Take the cake out from the fridge shortly before serving.
  • Best Consumption Period: Best consumed within 24 Hours. However, they can last up to 2 days in the chiller.
  • Perfect Cut Tip: For the best cut, we highly recommend using a stainless steel knife.
  • Travel Tips (Short Travel): Our cakes can maintain their optimal quality during a car ride up to 1 hour with the AC on high. Avoid direct sunlight.
  • Travel Tips (Longer Journeys): For travel that lasts longer than 1 hour, we strongly recommend using a cooler bag ice packs to preserve the cake's quality.

Dairy, Gluten, Shellfish and Gelatin.

Please be advised that baked goods may contain or come into contact with peanuts, tree nuts or other allergens.

Cancellation/Change Order

Cancellation, order change, address change need to be advised to Lady Wong 3 business days (by 12 PM  EST) prior to your requested delivery date.
We will not be able to change delivery address, content, or recipient information once we ship out your cake.

Refunds or Exchanges

We do everything possible to ship according to schedule, but are not responsible for deliveries that are delayed due to weather. We do not offer refunds or exchanges after the order is placed.

Please note that we will not assume responsibility for any incorrect addresses provided to us.

Please inspect your package immediately upon receipt. All claims must be filed within 24 hours of receipt.

- Incorrect or incomplete shipping address

- Lost/stolen deliveries once the cake is delivered

- Delays caused during peak holiday seasons

- Weather-related delivery issues

- Cakes that become unusable because of failure to follow instructions (on the package) by the recipient

With that said, we want to give you the best and most delicious experience possible, so if you made an error in the ordering process, please email us right away at orders@ladywong.com

Office hours are Monday - Friday between 

10am – 5pm EST.