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Description
This Box Contains:
- 1 x 8" Calamansi & Passionfruit Cake
- 1 x Jar Vietnamese Coffee Cookie
- 1 x Jar Pandan Cookie
- 1 x Jar Thai Tea Cookie
- 1 x 6 oz Jar Sambal
- 4 pk Tempeh Protein Chip Sampler
- 6 pc Candle Set
- Happy Birthday Topper
- Lady Wong Cooler Bag
US Shipping/ Storage Information
Cakes should be stored in the freezer upon arrival and may be stored for up to 2 months. One day prior to serving, move the cake to the refrigerator to allow time to defrost. Once defrosted, cakes may be stored in the refrigerator for up to 2 days. We advise selecting a delivery date at least 3 days in advance of your planned event date.
Once removed from freezer:
- Keep Refrigerated: Keep the cake refrigerated at 0 - 4°C / 32°-39°F immediately upon receiving and until you're ready to serve. Do not freeze.
- Serve Chilled: The best serving temperature is between 10°C / 50°F Take the cake out from the fridge shortly before serving.
- Best Consumption Period: Best consumed within 24 Hours. However, they can last up to 2 days in the chiller.
- Perfect Cut Tip: For the best cut, we highly recommend using a stainless steel knife.
- Travel Tips (Short Travel): Our cakes can maintain their optimal quality during a car ride up to 1 hour with the AC on high. Avoid direct sunlight.
- Travel Tips (Longer Journeys): For travel that lasts longer than 1 hour, we strongly recommend using a cooler bag ice packs to preserve the cake's quality.
Allergens
Dairy, Gluten, Shellfish and Gelatin.
Please be advised that baked goods may contain or come into contact with peanuts, tree nuts or other allergens.
Terms & Conditions
Cancellation/Change Order
Cancellation, order change, address change need to be advised to Lady Wong 3 business days (by 12 PM EST) prior to your requested delivery date.
We will not be able to change delivery address, content, or recipient information once we ship out your cake.
Refunds or Exchanges
We do everything possible to ship according to schedule, but are not responsible for deliveries that are delayed due to weather. We do not offer refunds or exchanges after the order is placed.
Please note that we will not assume responsibility for any incorrect addresses provided to us.
Please inspect your package immediately upon receipt. All claims must be filed within 24 hours of receipt.
- Incorrect or incomplete shipping address
- Lost/stolen deliveries once the cake is delivered
- Delays caused during peak holiday seasons
- Weather-related delivery issues
- Cakes that become unusable because of failure to follow instructions (on the package) by the recipient
With that said, we want to give you the best and most delicious experience possible, so if you made an error in the ordering process, please email us right away at orders@ladywong.com
Office hours are Monday - Friday between
10am – 5pm EST.